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What is Willows refund policy?

Kandice Meyer avatar
Written by Kandice Meyer
Updated over a month ago

Cancellations that are made before the prescription has been submitted to the pharmacy will receive a full refund. Once your order has been canceled, please allow 5-10 business days for the refund to be processed.



Please note: Willow's medication is compounded according to your personalized treatment plan, and cannot be returned, cancelled, or refunded once it has been compounded.

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