Once your Willow doctor has verified your identity, reviewed your medical history, and written a prescription(s) for you, your order will be transferred to our Willow pharmacy.

It will then take the pharmacy 3-8 business days to prepare and ship your order depending on your medication.
Shipments to home addresses are delivered via FedEx or UPS and may take up to 2-3 days to arrive once shipped.

Shipments to PO boxes are delivered via USPS and may take up to 3-5 days to arrive once shipped.
​
​Please reach out to patient services if you have any follow-up questions. We are always happy to help!