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How to submit receipts to HSA/FSA or insurance provider

How to submit information to your HSA/FSA or insurance provider

Kandice Meyer avatar
Written by Kandice Meyer
Updated over a week ago

Willow doesn't directly work with insurance companies, and we don't bill your insurance provider for you.

However, many of our patients use HSA/FSA accounts or are reimbursed by their insurance provider for their Semaglutide and Tirzepatide expenses.

Please be aware that Willow is not able to provide any additional documentation or information requested by insurance companies beyond what is included in the specialized HSA/FSA receipts.

You can now download your HSA Receipt directly through your Patient Dashboard.
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Here’s how to access it:

  1. Log in to your Patient Portal here: https://app.startwillow.com/dashboard

  2. Click on the drop-down menu under your name in the top right corner and select Insurance

  3. Click on “Download” next to the HSA Receipt option

  4. Select the year and click on “Download Receipt”

Let us know if you run into any trouble!

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